Driven by the commitment of providing the highest level of quality service, Toyota Kirloskar Motor (TKM) today announced “Customer Connect Program 2.0” to support and provide a sense of assurance to customer in the uncertain times.With the objective to maximize support and in line with the ‘Customer First’ philosophy the company announced a host of initiatives to ensure hassle free maintenance and benefits such as:
- Extension of Vehicle Warranty & Customer paid Extended Warranty
- Extension Free Maintenance Services
- Extension Pre-Paid Service Package
Safety is one of the key priorities, TKM has been implementing measures to help prevent the spread of COVID-19 infections. As a part of this customer connect program 2.0, the company is offering Toyota Bactaklenz, a non-chemical fumigation treatment, at a special price for both Toyota as well as non-Toyota vehicles. Further, all dealerships are being informed to strictly follow preventive protocols by adopting highest standards of safety and hygiene practice. TKM is also encouraging contactless service where customer can book service appointment through TConnect mobile App, WhatsApp or Website and choose to pick up & drop services, and dealership will make all the efforts to delight and meet customer requirements. Additionally, extensive outreach to engage and educate our customer on tips for protection of parked vehicles and the importance of periodic maintenance has been undertaken.